Privacy Policy

1. Introduction
Welcome to 411 Trucking LLC (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including our SMS notifications and website.
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect
We collect the following types of information:
A. Personal Information
Name
Phone number
Email address
Business details (e.g., company name, MC/DOT number)
Payment and billing information (if applicable)

B. Non-Personal Information
IP address
Browser type and version
Usage data from our website and SMS services

3. How We Use Your Information
We use your information for the following purposes:
To provide dispatching services and communicate with drivers
To send SMS notifications about load details, confirmations, and updates
To comply with legal and regulatory requirements
To improve our website and services
To ensure security and prevent fraud

4. SMS Communications
By opting in, you consent to receive SMS messages from 411 Trucking LLC. These messages may include operational updates, load confirmations, appointment reminders, and other service-related notifications.
Opt-Out Option If you no longer wish to receive SMS notifications, you can opt out at any time by replying STOP to any message.

5. Information Sharing
We do not sell, rent, or share your personal information with third parties except in the following cases:
With brokers, shippers, or carriers to coordinate dispatch services
With service providers who help us operate our business (e.g., SMS platforms, payment processors)
To comply with legal obligations or law enforcement requests

6. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or SMS network is 100% secure.

7. Your Rights
You have the right to:
Access, update, or delete your personal information
Opt out of SMS notifications at any time
Request a copy of the information we hold about you
To exercise these rights, contact us at sales@411trucking.com

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
411 Trucking LLC
1500 Grant St# 5011 Denver CO 80203
sales@411trucking.com
307 427 2277