Privacy Policy

1. Introduction:
Welcome to 411 Trucking LLC (“Company,” “we,” “our,” “us”). By using our website www.411trucking.com, submitting your information, or engaging with our trucking and dispatch services, you agree to these Terms of Service, Privacy Policy, and Messaging Policy.

2. Services:
411 Trucking LLC provides load and truck dispatching services. Communication with customers may occur via phone, email, or SMS text messages.

3. SMS Messaging Consent:
By submitting your phone number on our website or through service forms, you consent to receive SMS messages from 411 Trucking LLC. Messages may include dispatch confirmations, load status, schedule changes, or service updates.

Message Frequency: Varies depending on dispatch activity.
Cost: Message and data rates may apply.
Opt-Out: Reply STOP to unsubscribe at any time.
Help: Reply HELP for more information.

For urgent inquiries, you may contact us at:
Phone: (307) 427-2277
Email: sales@411trucking.com

4. Privacy Policy:

Data We Collect: Name, phone number, email, and trucking service details submitted through our forms.
How We Use Data: To provide dispatch services, confirm loads, send service updates, and respond to customer inquiries.
Storage & Security: Customer data is stored securely and not sold, rented, or shared with third parties except as required by law.
Third-Party Services: Our SMS services may be facilitated through trusted third-party carriers, subject to their compliance requirements.

5. Refunds & Cancellations:
Since trucking and dispatching are service-based, cancellations may be handled on a case-by-case basis. Refunds are only provided if dispatch services are not delivered as agreed.

6. User Responsibilities:
By using our services, you agree not to misuse or attempt to exploit our dispatch systems. Customers must provide accurate information for communication and service delivery.

7. Changes to Policy:
411 Trucking LLC reserves the right to update these Terms and Policies at any time. Updates will be posted at www.411trucking.com.

8. Contact Information:
411 Trucking LLC
1500 N Grant St #5011
Denver, CO 80203, USA
Phone: (307) 427-2277
Email: sales@411trucking.com